We stand by our watches quality. We are offering a 12 month manufacturer's warranty. This warranty covers manufacturer's defects for up to 12 months after the original purchase date. If any parts of the watch or the mechanics do not work, we will repair or replace your product for free. This does not cover anything that may occur through normal use of the watch including, wear and tear, batteries, glass or strap damage, etc. For any concerns regarding your product or to a claims process kindly send an email to rjbtimepieces@gmail.com with a brief description of your concern.